Refund & Returns Policy

At Shanawer’s Fragrances, we are committed to delivering high-quality, long-lasting luxury perfumes. If you are not completely satisfied with your purchase, we offer a simple return process under the conditions below.

                        14-Day Return Policy                        

We stand behind the quality of our fragrances. If you're not completely satisfied with your purchase, you may return unused items within 14 days of delivery for an exchange or store credit.

Return Conditions

         → Items must be returned within 14 days of delivery date

                      → Products must be unused, unopened, and in original packaging

       → All seals and protective wrapping must remain intact 

         → Original receipt or proof of purchase must be included

→ Items must be free from any scent contamination

                                     Please Note                                                 

Due to the nature of our luxury fragrances, we do not offer monetary refunds. Approved returns are eligible for exchange or store credit only. This policy helps us maintain the highest quality standards for all our valued customers.

                           How to Initiate a Return                          

                                                     → Contact our customer service team within 14 days of receiving your order
                      → Provide your order number and reason for return
                              → Receive return authorization and shipping instructions
                        → Securely package the item(s) in original packaging
 → Ship to the provided return address

Privacy Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

support@shanawerfragrances.com

+92 313 4329249